Unable to Open File after a Crash

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Quantrix crashed after importing some data through Datalink. I saved the file, exited the program, and reopened the model as suggested by the error windows. Unfortunately, the model will not open even after rebooting the machine. The error message I get is “Problems reading file: xxxx.model caused by: Size mismatch in dataspace.”

Can you please help? Thanks.


We received the error report and will be looking at the stack trace to try to find a root cause of the problem.

We will need a copy of your file to see if it is recoverable. Please email it to [email:2yigmycj]support@quantrix.com[/email:2yigmycj]. We will hold any information contained therein in the highest of confidence.