Lack of program feedback

5.51K viewsQuantrix Feedback
0

I have a model that is linked to a large Oracle database. Most functions I perform seem to require Quantrix to go into a processing mode, which is fine except that it gives absolutely no indication that it is in that mode, it simply appears frozen. Can’t you guys program a spinning wheel or hourglass or something?

Of course, many programs can freeze while displaying their spinning wheel or whatever, but at least directly after you perform some command that requires processing you get the feedback that it might take a while, instead of leaving the program looking like it is ready to perform another task, which just encourages pointless clicking that queues up a bunch of mouseclicks that you may not want performed by the time the processing completes.

0

Hi John,

I am sorry you are having difficulty with the application. The actions you are describing (DataLink or DataNAV updates) should be associated with a progress panel. Calculation is indicated by the Spinner at the lower right corner of the application.

I would be interested to know what action specifically is locking up the user interface so we can evaluate and fix the issue.

Thanks,
Brian

0

Presently I am trying to Group Items from a DataNAV query. That function brought up a progress bar window that has been running for well over an hour. However, the little purple spinner is not moving at all.

The other occasions (where there was no progress bar window) were while renaming categories. I’ll post other situations if and when it ever finishes grouping.

0

Thank you for the feedback. I would not expect the purple spinner to be activated until a calculation was started. The fact that grouping or renaming categories takes a long time is not something I would expect. The one thing I would check would be the amount of memory being used by your model. The closer you get to the limit in the Tools>Options, the slower everything will get.

Brian

0

And how would I know how close I am to that limit? I’m on 64-bit Windows 7.

Another example is that right now I’ve pressed the Next button in the Data Source Wizard, and there is no purple spinner or any other indication that something is being done, but the whole program was unresponsive until it finally decided to display the next screen after a couple of minutes.

0

Another example, I selected a Category, then Insert>Summary Item>Sum. The program became non-responsive for a little less than a minute. There was no purple spinner. Then it became responsive again after inserting the summary.

0

In order to determine how much memory Quantrix is using, you go to Tools > Options. Under the General category is the memory setting in Megabytes (MB). To see how much you are actually using in your model, start the Task Manager, click on the Processes tab and look for Quantrix Modeler. The memory reported here is in Kilobytes so you would divide that number by about 1000 to compare with the Quantrix setting. If you are within a hundred MB when that model is open, you probably should increase you memory setting.

Kind regards,
Brian

Latest Questions